Please have a look at the frequently asked questions when using this service.
Lessons are available 24 hours a day.
Yes, you can. Go to your “Lesson History” and view the relevant lesson. You can then message the tutor at message area. Any messages sent to you by the tutor are also displayed at message area.
Once your booking is made, you will receive a booking confirmation e-mail to your registered email address. Any cancellations or messages from your tutor are also sent to you via email.
Your points will be refunded immediately. If a lesson is cancelled less than 30 minutes before the start of the lesson, it will be treated as an emergency cancellation and your points will be refunded 15 minutes after the completion of the lesson. For emergency cancellations, we charge you 70% of the points required for the lesson. Please note that if the lesson has not started 5 minutes after the scheduled time, the lesson will be treated as a cancellation.
In order to book a lesson, you have to create your profile.
Use the “Password Reset” button on the login screen to reset your password.